Privacy Policy

1. Who we are

This Privacy Policy explains how DMD Digital LLC (“DMD,” “we,” “us,” or “our”), an Arizona limited liability company, collects, uses, and protects personal information when you visit dmddigitalseomarketingagency.com (the “Site”), request a quote, contact us, or become a client. It should be read together with our Terms and Conditions.

2. Information we collect

Information you give us. When you fill out a contact or quote form, call, email, text, book a consultation, or sign an agreement, we may collect:

• Your name, business name, job title, email address, phone number, and business address.
• Details about your business, website, marketing goals, budget, and the services you’re interested in.
• Billing details. Card and bank payments are processed by our third-party payment processor; we do not store full card numbers on our systems.
• Anything else you choose to share in messages, calls, or meetings.

Information collected automatically. When you visit the Site, we and our analytics and advertising partners may collect your IP address, browser and device type, pages viewed, referring website, time on site, approximate location, and how you interact with the Site. This is collected through cookies, pixels, and similar technologies (see section 5).

Call tracking. If you call a tracking number on the Site or in our ads, the call may be recorded and details such as your phone number, call time, and duration may be logged for quality, training, and reporting. Where required, we will tell you when a call is being recorded.

3. How we use your information

• To respond to inquiries, prepare quotes and proposals, and schedule consultations.
• To deliver, manage, and report on the services you purchase.
• To send invoices, process payments, and manage your account.
• To send service updates and, with your consent where required, marketing emails and texts.
• To understand how visitors use the Site and improve our website, content, and advertising.
• To prevent fraud and spam, protect our systems, and comply with legal obligations.

We do not sell your personal information.

4. How we share information

We share personal information only as needed to run our business, with:

• Service providers who help us operate, such as website hosting, CRM, email and SMS platforms, payment processors, call tracking, scheduling, and analytics tools. They may use your information only to provide services to us.
• Advertising and analytics partners such as Google and Meta, through cookies and pixels on the Site (see section 5).
• Professional advisors such as accountants, attorneys, and insurers, under confidentiality obligations.
• Legal and safety recipients when required by law, subpoena, or court order, or to protect our rights, property, or safety or that of others.
• A buyer or successor if DMD is involved in a merger, acquisition, or sale of assets.

Text messaging. Mobile numbers and SMS opt-in consent are never shared with or sold to third parties or affiliates for their own marketing purposes.

5. Cookies and tracking technologies

We use cookies and similar technologies to keep the Site working, measure traffic, and show relevant ads. These may include:

• Google Analytics, to understand how visitors use the Site. You can opt out with the Google Analytics opt-out browser add-on.
• Advertising pixels and remarketing tags, such as Google Ads and the Meta Pixel, which help measure ad performance and show our ads to people who have visited the Site. You can adjust ad preferences in your Google and Meta account settings, or visit optout.aboutads.info.

Most browsers let you block or delete cookies. Blocking cookies may affect how parts of the Site work. Some browsers send “Do Not Track” signals; because there is no common standard for them, the Site does not currently respond to these signals.

6. Emails and text messages

If you give us your phone number and agree to receive texts, we may send messages about your inquiry, appointments, and our services. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help at any time.

You can unsubscribe from marketing emails using the link in any email. We may still send you non-marketing messages about your account, invoices, or active projects.

7. Data we handle for clients

To deliver our services, clients may give us access to their websites, analytics, Google Business Profile, advertising, email marketing, and social media accounts. These accounts may contain personal information about our clients’ own customers, such as form submissions, email lists, reviews, and call records.

We access and use that data only to perform the services our client has requested, and we handle it under the confidentiality terms of our client agreement. Our clients remain responsible for their own privacy policies and for having a lawful basis to share that data with us. If you are a customer of one of our clients and have a question about your data, please contact that business directly.

8. How long we keep information

We keep personal information for as long as needed for the purposes described in this policy: generally for the length of our business relationship and afterward as needed for tax, accounting, legal, and dispute-resolution purposes. Inquiries that don’t lead to an engagement are typically deleted or anonymized within a reasonable time. When information is no longer needed, we delete or anonymize it.

We and our service providers store and process information in the United States. If you contact us from outside the U.S., your information will be transferred to and handled in the U.S.

9. How we protect information

We use reasonable administrative, technical, and physical safeguards to protect personal information, including access controls, password managers, encrypted connections, and limiting account access to team members who need it. No method of transmission or storage is completely secure, so we cannot guarantee absolute security. If we learn of a data breach affecting your personal information, we will notify you as required by law, including Arizona’s data breach notification law (A.R.S. § 18-552).

10. Your choices and rights

You can ask us to:

• Tell you what personal information we hold about you and give you a copy.
• Correct inaccurate information.
• Delete your information, subject to records we must keep for legal or business reasons.
• Stop sending you marketing messages.

Depending on where you live, you may have additional rights under your state’s privacy laws. To make a request, email clients@dmddigitalmarketingagency.com. We will verify your identity before acting and respond within the time required by applicable law. We will not discriminate against you for exercising your rights.

11. Children’s privacy

The Site and our services are intended for businesses and adults. We do not knowingly collect personal information from children under 13. If you believe a child has given us personal information, contact us and we will delete it.

12. Third-party websites

The Site may link to other websites and platforms that we do not control. Their privacy practices are governed by their own policies, and we encourage you to review them.

13. Changes to this policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new “Last updated” date. If we make significant changes, we may also notify clients by email.

14. Contact us

Questions or requests about your privacy? Get in touch: